Privacy Policy

Privacy Policy

At Casperbets, we understand the importance of protecting your personal data and maintaining a safe and trustworthy online environment for all our users. This Privacy Policy outlines how we collect, store, use, and protect your information when you visit or interact with our platform.

Personal Information Collection

When you register an account on our website or mobile application, we may ask for various pieces of personal information to provide services tailored to your preferences. These include:

• Name
• Email address
• Username and password (hashed for security)
• Date of birth (to comply with age restrictions)
• Country of residence

We collect this data primarily to verify user identities and ensure account security.

Device and Browser Information

To improve our platform's functionality, performance, and usability across different devices and browsers, we may gather the following information:

• Device type and operating system
• Browser version and language settings
• Screen resolution and display size

This anonymous and aggregated data helps us to refine our website architecture and user interface for an optimal experience.

Cookies and Tracking Technologies

Our platform uses cookies (both session-based and persistent) to store user preferences, session IDs, and other functional information. Cookies are used for:

• Authentication and access control
• Preference storage (e.g., display language)
• Performance analysis (via Google Analytics)

To learn more about how we use cookies or adjust your cookie settings, please refer to our Cookie Policy.

Communication Preferences

You have the right to choose whether you want to receive communications from us on promotions, updates, and general information. You can manage these preferences in your account settings under "My Account".

Data Storage and Retention

Casperbets retains user data as long as necessary for the purpose of providing services or maintaining security measures. Personal identifiable information is deleted upon account closure unless required to be retained by law.

Security and Account Protection

To ensure account protection, we use:

• Secure communication protocols (HTTPS) with a valid SSL certificate
• Password hashing and verification using strong algorithms
• Two-factor authentication for enhanced security

We continuously review our systems and procedures to maintain robust cybersecurity standards.

User Rights Regarding Personal Data

You have the right to request access to your personal data, correct or delete it if inaccurate or outdated. For these requests or any concerns regarding your data protection rights, please contact us via support email.

Third-Party Services and Integrations

To provide you with a rich user experience, we integrate third-party tools that may collect or process personal information. Examples include:

• Analytics platforms (Google Analytics)
• Advertising networks
• Security scanning services

These providers are required to operate under the same data protection regulations as us.

Compliance with Applicable Privacy Regulations

We comply fully with relevant privacy laws and regulations, including GDPR for users in the European Economic Area and any applicable UK-specific legislation.

The website uses session cookies to ensure that it can remember user preferences when logging on.